Privacy Policy

Please find below the privacy policy that describes how Spotted! Pro protects and uses your information. Spotted! Pro strives to protect your privacy. Any information you are asked to provide, will only be used for the purpose of the Spotted! Pro app and only in accordance with this privacy policy.

The privacy policy of Spotted! Pro is regularly updated, please visit this page on a regular basis to check for updates. This policy is effective from 01-01-2021.

What data does Spotted! Pro collect:

Name, contact information including email address and mobile phone numbers. In addition, other data such as postal code, place of residence, information about your pet, etc. This data is used in the app and can be made visible at your choice. This is entirely up to you, the consumer. Your data is stored in a well-protected database, which limits data leaks to a minimum and keeps your data safe. Your data can also be used for affiliates and sponsored purposes via the app or other platforms.

How does Spotted! Pro use the data:

Very simple: to determine where the need is in order to improve the service. Internally, overviews are kept up to date and possible improvements can be added, or help can be offered remotely to create and optimize an account. Spotted! Pro can also send you periodic updates and information about the Spotted! Pro app, or information from partners Spotted! Pro works with.

Your security is our priority!

Spotted! Pro values the safety of data. In order to prevent unauthorized use of or access to information, Spotted! Pro has taken appropriate physical, electronic and managerial measures to safeguard and secure the data collected online.

What are cookies and how does Spotted! Pro use them?

A cookie is a small file which asks permission to be saved to the hard drive of your computer or device. Once you agree, the file is saved and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you in a personalised way. Web applications can tailor their operations to your needs and preferences by gathering and remembering information about your preferences.
Spotted! Pro uses traffic log cookies to identify which pages are being used. This allows data about traffic to the web page to be analysed and the website be adapted to the needs of the customer. This date is only used for statistical analysis purposes and the data is subsequently removed from the system.
In general, cookies help to provide you with a better website, by keeping track of which pages you find useful and which you do not. A cookie does not give Spotted! Pro access to your computer or any personal information, other than the information you choose to share.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Managing your personal data:

Spotted! Pro only shares the information you disclose in the app. This ensures that people who have found your lost pet can contact you. You have to agree with the way of sharing your information. Besides that, Spotted! Pro has the possibility to approach you for interesting products and offers. In the app, you can change and manage your data at any time, including which data you want to share or not.

Anything wrong with the app?

The Spotted! Pro app is under continuous development. Should you nevertheless encounter problems or have questions, please send an e-mail to: info@hollandanimalcare.nl.